ServiceMaster Lakeshore
P.O. Box 298
536 Oak St.
Ferrysburg, MI 49409
Phone: (231) 739-7177
Phone: (616) 842-3131
Toll Free: 1-800-676-3131
Fax: (616) 842-3191
Thanks for getting us back in the house before Christmas! You did a wonderful job!
-The Wilson's
Dear Lindsey,
I can't thank you enough for the excellent service I received last week when the torrents of rain caused seepage in our basement.
I was greated on the phone by Lori. She could have sent people out immediately to remove the water, but instead asked how serious the damage was, was there carpet, furniture, etc. After assessing the situation, she informed me that they could come now but it would be after hours making the price quite a bit more than if I could wait until the next day. I thanked her and made an appointment for the next day.
The next morning, Cindy called from your office and confirmed my appointment, but suggested that a lot more rain was expected that day it would take about 8 hours for it to show more damage...would I like to move my service call to the next day in order to not have them come back again? I was so pleased!!
Then Cindy proceeded to tell me some things I could do to start the drying process, all things that a person nursing a bad back could handle. I did as she suggested and the water was gone before my scheduled appointment the next day.
Thank you for using your expertise to benefit your customers. It is sure to keep them loyal.
Robin Fraker
We have utilized the services of ServiceMaster Lakeshore extensively in the last several years and are pleased to recommend their services.
Two years ago, we experienced a devastating fire in our facility. Within twenty-four hours John Patrick, the owner of ServiceMaster Lakeshore, was on-site to determine our needs and to identify the most efficient means of getting our company back in operation. Once our insurance claims representative gave them approval, they were on-site the next day. Their crew was efficient, thorough, and professional. Their attention to detail made a traumatic situation manageable. John even helped to coordinate sub-contractors that he wasn't responsible for; all in the name of providing the best possible end product. They never failed to exceed our expectations.
Integrity is a badly underused word these days, especially in business. We believe it is important. People either have it, want it, or don't know what it is. John Patrick and his organization have it and it is part of their foundation.
It is without reservation that I can recommend ServiceMaster Lakeshore for any project they may choose to undertake.
Steve Wooldridge, Michigan Shippers
This came from a friend of our's...his nephew loves our services.
Hi Uncle Matt,
We had ServiceMaster Lakeshore out today to clean our carpets and some chairs and sofa. I wasn't here and I'm not sure who they sent but, this guy did an unbelievable job on our carpet. Even better than last year. This guy worked our hallway, which has a pretty good wear pattern in it, until it looked like it was brand new! Incredible! We are going to have them back this fall when we are ready to put the house up for sale and have them do the whole house, upstairs, downstairs and all of our furniture. 2 HUGE thumbs up.
Thanks Again for recommending ServiceMaster Lakeshore. We couldn't be happier.
Brent Pike, Grand Haven
Brian and the whole ServiceMaster team did a great job for me. Everyone I worked with was polite, helpful, and prompt. He explained all that he was going to do and also recommended some options that I was unaware they provided. I did get the the clean I expected and the service I deserved. I would recommend ServiceMaster to anyone looking for courteous and professional service. Thanks to the whole team for a job well done!! As Arnold Swartzenager once said, "I'll be back."
Dan Betz, Muskegon
I have been to several continuing education classes, and I learn more every time.
-Tammy, Muskegon
We were having budget issues but really wanted to have the floors done. The floors now look amazing. We are so happy we decided to have them done.
-Michelle, Grand Haven
Brian did an excellent job. He cleaned more carpet than was originally scheduled for with no questions. Brian does very good work and I appreciate the prompt response from ServiceMaster Lakeshore to get the carpets cleaned.
-Luann, Muskegon
Thanks for getting us back in the house before Christmas! You did a wonderful job!
-The Wilson's
Your Continuing Education class on Mold Remediation was very good. It brought up areas we never would consider when dealing with a claim/client.
-Dan, Pentwater
I think ServiceMaster Lakeshore is amazing!
-David
